{"id":21177,"date":"2023-12-26T01:26:36","date_gmt":"2023-12-25T22:26:36","guid":{"rendered":"https:\/\/karartmarble.com\/iade-ve-iptal\/"},"modified":"2023-12-26T01:28:53","modified_gmt":"2023-12-25T22:28:53","slug":"iade-ve-iptal","status":"publish","type":"page","link":"https:\/\/www.karartmarble.com\/tr\/iade-ve-iptal\/","title":{"rendered":"\u0130ade ve \u0130ptal"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\u0130ade Politikas\u0131<\/h2>\n\n\n\n<p>\u2022<strong>&nbsp;\u0130ade etmek istedi\u011fin \u00fcr\u00fcn\/\u00fcr\u00fcnleri faturas\u0131yla birlikte iade etmelisin. \u0130\u00e7inde fatura bilgisi bulunmayan iade paketleri i\u00e7in iade s\u00fcreci uzayabilir. \u0130adeni h\u0131zl\u0131ca ger\u00e7ekle\u015ftirebilmemiz i\u00e7in faturan\u0131 iade paketinin i\u00e7inde g\u00f6ndermeyi unutma.<\/strong><\/p>\n\n\n\n<p>\u2022 Kullan\u0131lmam\u0131\u015f \u00fcr\u00fcnler i\u00e7in&nbsp;<strong>14 g\u00fcn i\u00e7erisinde<\/strong>&nbsp;cayma hakk\u0131n\u0131 kullanabilirsin. Bu s\u00fcre \u00fcr\u00fcn\u00fcn sana teslim edildi\u011fi tarihten itibaren ba\u015flar. \u00dcr\u00fcn\u00fcn teslimine kadar olan s\u00fcre i\u00e7erisinde de cayma hakk\u0131n\u0131 kullanabilirsin. Cayma hakk\u0131n\u0131 kulland\u0131\u011f\u0131na ili\u015fkin bildirimi y\u00f6neltti\u011fin tarihten itibaren 14 g\u00fcn i\u00e7erisinde \u00fcr\u00fcn\u00fc geri g\u00f6ndermen gerekir.<\/p>\n\n\n\n<p>\u2022 \u0130ade etmek istedi\u011fin \u00fcr\u00fcn\/\u00fcr\u00fcnler; kutusu, ambalaj\u0131, varsa standart aksesuarlar\u0131 ve faturas\u0131 ile birlikte&nbsp;<strong>eksiksiz ve hasars\u0131z<\/strong>&nbsp;olarak paketlemelisin.<\/p>\n\n\n\n<p>\u2022 Paketin hasarl\u0131 (y\u0131rt\u0131lm\u0131\u015f, \u0131slanm\u0131\u015f, kusurlu vb.) olmas\u0131 durumunda kargo g\u00f6revlisine&nbsp;<strong>\u201cHasar Tespit Tutana\u011f\u0131\u201d<\/strong>&nbsp;tutturarak sipari\u015fini iade edebilirsin. \u0130lgili tutanaklar kargo g\u00f6revlisinde mevcuttur. Hatal\u0131 \u00fcr\u00fcnleri ilgili tutanak e\u015fli\u011finde kargo g\u00f6revlisine teslim ederek iade talebinde bulunabilirsin.<\/p>\n\n\n\n<p>\u2022 \u00dcr\u00fcn iadesi yapt\u0131\u011f\u0131n zaman \u201c\u00fcr\u00fcn inceleme\u201d biriminden kabul onay\u0131 al\u0131nd\u0131ktan sonra, para iadesi i\u015flemi sipari\u015f \u00f6demesinde kulland\u0131\u011f\u0131n kart\u0131na ger\u00e7ekle\u015ftirilir. Taksitli \u00f6demelerin iadesi banka s\u00fcre\u00e7leri gere\u011fi taksitli olarak yap\u0131lmaktad\u0131r.<\/p>\n\n\n\n<p>\u2022 FashFed\u2019den sat\u0131n alaca\u011f\u0131n \u00fcr\u00fcnler; farkl\u0131 sat\u0131c\u0131lar taraf\u0131ndan, her sat\u0131c\u0131n\u0131n anla\u015fmal\u0131 oldu\u011fu kargo firmas\u0131 ile adresine g\u00f6nderilecektir. \u0130ade etmek istedi\u011fin \u00fcr\u00fcnleri, sat\u0131c\u0131lar\u0131n anla\u015fmal\u0131 oldu\u011fu kargo firmalar\u0131n\u0131n kendilerine ait iade kodu ile g\u00f6ndermelisin. Ayn\u0131 anda farkl\u0131 sat\u0131c\u0131lardan \u00fcr\u00fcn sipari\u015fi verip iade etmek istedi\u011finde, \u00fcr\u00fcn\u00fc&nbsp;<strong>sat\u0131c\u0131n\u0131n anla\u015fmal\u0131 oldu\u011fu kargo firmas\u0131 ve ona ait iade koduyla<\/strong>&nbsp;teslim etmelisin.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0130ade S\u00fcreci<\/h2>\n\n\n\n<p><strong>SATICISI Kar Art OLAN \u00dcR\u00dcNLER \u0130\u00c7\u0130N iade s\u00fcreci:<\/strong><\/p>\n\n\n\n<p>\u2022 Sana verilen<strong> Kargo iade kodu<\/strong>\u00a0ve\u00a0<strong>\u015firket kodunu<\/strong>\u00a0kullanarak \u00fcr\u00fcnlerini iade edebilirsin. Sorunsuz bir iade ve kargo s\u00fcreci i\u00e7in<strong>\u00a0her iki kodu da<\/strong> kargo personeline iletmelisin.<\/p>\n\n\n\n<p><strong>D\u0130\u011eER SATICILAR \u0130\u00c7\u0130N iade s\u00fcreci:<\/strong><\/p>\n\n\n\n<p>\u2022 \u00dccretsiz iade kodlar\u0131, sat\u0131c\u0131lar\u0131n anla\u015fmal\u0131 olduklar\u0131 kargo \u015firketleri i\u00e7in ge\u00e7erlidir. \u00dcr\u00fcnlerini sana verilen iade kodlar\u0131 ile ilgili kargo firmas\u0131 \u015fubelerine teslim etmen gerekti\u011fini unutma.<\/p>\n\n\n\n<p>Giri\u015f yapmadan&nbsp;<strong>\u201cMisafir \u00dcye\u201d<\/strong>&nbsp;olarak sipari\u015f verdiysen iade etmek istedi\u011fin \u00fcr\u00fcnleri sipari\u015f olu\u015fturdu\u011fun&nbsp;<strong>sat\u0131c\u0131n\u0131n anla\u015fmal\u0131 oldu\u011fu kargo \u015firketi ve kargo kodu<\/strong>&nbsp;ile \u00fccretsiz olarak iade edebilirsin.<\/p>\n\n\n\n<p><strong>Sat\u0131c\u0131lara Ait \u0130ade Kargo Kodlar\u0131<\/strong><\/p>\n\n\n\n<p>\u0130ade etmek istedi\u011fin \u00fcr\u00fcn\/\u00fcr\u00fcnleri faturas\u0131yla birlikte iade etmelisin. \u0130\u00e7inde fatura bilgisi bulunmayan iade paketleri i\u00e7in\u00a0<strong>iade s\u00fcreci uzayabilir<\/strong>. \u0130adeni h\u0131zl\u0131ca ger\u00e7ekle\u015ftirebilmemiz i\u00e7in faturan\u0131 iade paketinin i\u00e7inde g\u00f6ndermeyi unutma.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0130ade \u015eartlar\u0131<\/h2>\n\n\n\n<p>\u2022&nbsp;Mesafeli Sat\u0131\u015f Y\u00f6netmeli\u011fi kapsam\u0131nda \u00f6ng\u00f6r\u00fclen durumlar\u0131 s\u0131n\u0131rlamamak kayd\u0131 ile a\u015fa\u011f\u0131daki \u00fcr\u00fcnlerde cayma hakk\u0131 kullan\u0131lamaz:<\/p>\n\n\n\n<p>a) T\u00fcketicinin istekleri veya ki\u015fisel ihtiya\u00e7lar\u0131 do\u011frultusunda haz\u0131rlanan \u00fcr\u00fcnler.<\/p>\n\n\n\n<p>b)&nbsp;Tesliminden sonra ambalaj, bant, m\u00fch\u00fcr, paket gibi koruyucu unsurlar\u0131 a\u00e7\u0131lm\u0131\u015f olan; iadesi sa\u011fl\u0131k ve hijyen a\u00e7\u0131s\u0131ndan uygun olmayan \u00fcr\u00fcnler.&nbsp;<\/p>\n\n\n\n<p>&#8211;&nbsp;<strong>Kullan\u0131lmam\u0131\u015f<\/strong><\/p>\n\n\n\n<p>&#8211;&nbsp;<strong>Etiketi s\u00f6k\u00fclmemi\u015f<\/strong><\/p>\n\n\n\n<p>&#8211;&nbsp;<strong>Emniyet band\u0131 a\u00e7\u0131lmam\u0131\u015f<\/strong><\/p>\n\n\n\n<p>&#8211;&nbsp;<strong>Zarar g\u00f6rmemi\u015f<\/strong>&nbsp;olmas\u0131 gerekir.<\/p>\n\n\n\n<p>\u2022 \u00dcretimden itibaren t\u00fcm \u00fcr\u00fcnlerin orijinalli\u011fini esas alan barkod tan\u0131mlamalar\u0131 sa\u011flanmaktad\u0131r. Bu nedenle iade \u00fcr\u00fcnlerin barkodlar\u0131ndan orijinalli\u011fi tespit edilebilmektedir.<\/p>\n\n\n\n<p>\u2022 Sipari\u015f defolu ya da yanl\u0131\u015f \u00fcr\u00fcn olarak gelirse, sitemizdeki\u00a0<a href=\"https:\/\/karartmarble.com\/tr\/iletisim\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>B\u0130ZE ULA\u015eIN<\/strong><\/a>\u00a0b\u00f6l\u00fcm\u00fcnden m\u00fc\u015fteri hizmetlerimize veya \u00e7a\u011fr\u0131 merkezimize ula\u015farak durumu bildirebilirsin. \u0130lgili sipari\u015f numaras\u0131 tespit edilir ve defolu \u00fcr\u00fcne ait g\u00f6rsel talep edilir. G\u00f6rsel sonras\u0131nda iade i\u00e7in y\u00f6nlendirme yap\u0131l\u0131r.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0130ptal Politikas\u0131<\/h2>\n\n\n\n<p>\u2022 Di\u011fer sat\u0131c\u0131 firmalar ait \u00fcr\u00fcnler i\u00e7in m\u00fc\u015fteri hizmetlerimiz ile ileti\u015fime ge\u00e7erek iptal taleplerini iletebilirsin.<\/p>\n\n\n\n<p>\u2022 Sipari\u015findeki \u00fcr\u00fcn\u00fcn haz\u0131rl\u0131k a\u015famas\u0131nda&nbsp;<strong>faturas\u0131 kesilmi\u015fse veya kargo s\u00fcrecindeyse iptal edilemez<\/strong>, ancak bu durum iade hakk\u0131n\u0131n kullan\u0131m\u0131na engel te\u015fkil etmemektedir. Sat\u0131n ald\u0131\u011f\u0131n \u00fcr\u00fcn\/\u00fcr\u00fcnler taraf\u0131na ula\u015ft\u0131ktan sonra sat\u0131c\u0131 firman\u0131n anla\u015fmal\u0131 oldu\u011fu kargo firmas\u0131na ait iade kodu ile \u00fccretsiz olarak iade edebilirsin.<\/p>\n\n\n\n<p><strong>Kar Art \u00c7a\u011fr\u0131 Merkezi<\/strong>: \u00a0<strong>+90 252 400 00 45<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0130ade Politikas\u0131 \u2022&nbsp;\u0130ade etmek istedi\u011fin \u00fcr\u00fcn\/\u00fcr\u00fcnleri faturas\u0131yla birlikte iade etmelisin. \u0130\u00e7inde fatura bilgisi bulunmayan iade paketleri i\u00e7in&#8230;<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-21177","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.karartmarble.com\/tr\/wp-json\/wp\/v2\/pages\/21177","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.karartmarble.com\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.karartmarble.com\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.karartmarble.com\/tr\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.karartmarble.com\/tr\/wp-json\/wp\/v2\/comments?post=21177"}],"version-history":[{"count":0,"href":"https:\/\/www.karartmarble.com\/tr\/wp-json\/wp\/v2\/pages\/21177\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.karartmarble.com\/tr\/wp-json\/wp\/v2\/media?parent=21177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}